Shipping policy

Shipping Policy

At Hestia, we are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times are between 7–15 business days depending on the destination and local courier services.

Tracking Information

All eligible orders include tracking information. Customers will receive tracking details by email once the order has been shipped.

Shipping Regions

We currently ship to multiple international regions. Shipping availability may vary depending on the destination country.

Customs & Delays

International shipments may be subject to customs inspections or delays that are outside our control. Hestia is not responsible for delays caused by customs clearance procedures.

Incorrect Address Information

Please ensure all shipping information is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team at tryhestia@gmail.com.

Contact

For shipping-related questions, contact us at tryhestia@gmail.com.