Shipping policy
Shipping Policy
At Hestia, we are committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated delivery times are between 7–15 business days depending on the destination and local courier services.
Tracking Information
All eligible orders include tracking information. Customers will receive tracking details by email once the order has been shipped.
Shipping Regions
We currently ship to multiple international regions. Shipping availability may vary depending on the destination country.
Customs & Delays
International shipments may be subject to customs inspections or delays that are outside our control. Hestia is not responsible for delays caused by customs clearance procedures.
Incorrect Address Information
Please ensure all shipping information is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team at tryhestia@gmail.com.
Contact
For shipping-related questions, contact us at tryhestia@gmail.com.